Frequently Asked Questions

Our certified technician comes to your location with a fully equipped service vehicle. They'll remove your old tires, install new ones, perform wheel balancing, check valve stems, and dispose of old tires. The entire process typically takes 30-45 minutes per vehicle.

Yes, we always perform a comprehensive battery test before recommending replacement. Our technicians use professional diagnostic equipment to check voltage, load capacity, and overall battery health. We'll only recommend replacement if genuinely needed.

Our car spa includes exterior washing, waxing, interior vacuuming, dashboard cleaning, seat cleaning (fabric or leather), window cleaning, tire shine, and engine bay cleaning. Premium packages include paint protection coating and deep interior detailing.

Mobile service includes an additional AED 50 charge to cover travel costs and equipment. This fee is waived for orders above AED 500. Emergency mobile service outside normal hours may include additional charges.

We accept cash, all major credit cards (Visa, MasterCard, American Express), debit cards, bank transfers, and "Pay Later" options with 0% interest for approved customers. Payment can be made before or after service completion.

Yes! We offer various discounts: 15% student discount with valid ID, fleet discounts for 5+ vehicles, seasonal promotions like "Buy 3 Get 1 Free" on selected tire brands, and loyalty rewards for repeat customers. Check our website for current offers.

All our services come with a comprehensive warranty: tire fitting (30 days), battery replacement (12 months), oil change (6 months or 10,000 km), A/C service (6 months), and wheel alignment (3 months). Parts warranties vary by manufacturer.

Our lifetime warranty covers manufacturing defects and premature tire failure not caused by road hazards, misuse, or normal wear. If a tire fails due to manufacturing defects, we'll replace it free of charge for the life of the tire.

Contact our customer service with your service receipt and describe the issue. We'll schedule an inspection within 24 hours. If the issue is covered under warranty, we'll repair or replace at no charge. Keep your service receipts for warranty claims.

You can book online through our website, call us at +971 54 7850502, or WhatsApp us. Provide your vehicle details, preferred service date/time, and location. We'll confirm your booking within 30 minutes and send you technician details.

Yes, you can cancel or reschedule up to 2 hours before your appointment without charge. Last-minute cancellations may incur a AED 50 fee. Emergency service appointments require at least 1 hour notice for cancellation.

Our emergency response team typically arrives within 30-45 minutes in Dubai, Abu Dhabi, and Sharjah. For other emirates, response time is usually 45-60 minutes. We prioritize emergencies and dispatch the nearest available technician immediately.